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2.4 Based on 11 reviews
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  • Customers like
    • Software 2
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    • Customer service 3
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Picaboo sent me a special for unlimited pages for their photo book. When I called they said it is limited 160 pages. Tell me that isn't misleading the public. They mentioned something about quality which limits the book to 160 pages. When asked do you think that is unlimited? The lady replied with well for quality we can not add more pages. How do companies get away with this? There are a lot of photo companies that do photo book etc… I won't... Read more

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I bought two vouchers for the canvas prints, but when I tried to redeem them on the same order it wouldn't let me. Apparently the fine print is somewhat misleading and you can only apply a single voucher per order, which means you can't combine them to save on shipping costs. On top of that they also do not tell you up front that the sales tax they charge is based on the retail price, not the voucher price. In the end, my $25 voucher cost an... Read more

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It seems like Picaboo doesn't have the best reviews out there, which is surprising, but I just wanted to give my input - the product I received from Picaboo actually turned out great. I had bought the groupon for 100 5x7 save the date cards (149.99 value) for $37.99. Luckily that day, I had a discount on groupon so I actually paid a total of $26.59. Then I went on the Picaboo site and made my cards - and the website itself, I found, was... Read more

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Please don't use this company. We got a groupon for a canvas print and designed it online using their absurdly difficult to use design tools. It looked great on my computer, but when the canvas print arrived it was more than 1/4 inch out of alignment, cutting off the bottom of the print. I wrote and complained, and they said while normally they wouldn't cover something like that, I could resubmit the design and pay for shipping and tax and... Read more

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I have recently noticed that people usually only give online reviews when they are angry, so I've made it a point to go on some review sites and air out my CLEAN laundry. I ordered my holiday cards and four photo books from Picaboo.com and they turned out great! Our cards were a nice, heavy stock and there were lots of options to choose from. The books were also great quality -- crisp photos, sharp colors, durable binding. And they all came in... Read more

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They sell you individual discounted vouchers for their products but the fine print is carefully crafted and misleading. Bought vouchers for different products: book, prints, canvas. When I placed the order, only one voucher could be used at one time or I have to place separate orders with separate inflated shipping charges. What good is selling you a free shipping voucher if you can't use it with the book voucher? Their customer service was... Read more

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I've used picaboo 6-7 times. I would get the 35$ for 100$ voucher and then pay 10$-12$ in shipping. I get the same size with lay flat pages every time. Today I had to pay a total of 47$ to check out on top of the 35$ I already paid for the voucher. WTH?? Just paid 87$ for a photo book. I'm using MY Publisher next time. My friends get a hundred page book for around 45$ when they run unlimited pages sale. On top of the price increase I... Read more

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I ordered a custom photo-book from Picaboo. It arrived today. The print quality is terrible. It looks like someone did a draft print-out and sold it instead of the quality product. Every page in photobook product contains clearly visible grid-like pattern. This is terrible even compared to results of one-hour photo service prints. It looks like a bad Chinese quality, but for an exorbitant price. Costco has less scrapbooking options, but their... Read more

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Be cautious of Picaboo specials, I bought a coupon for a $7 softcover 6x8 photobook. Shipping by Picaboo within the US for this small book was $8.99. WOW, for this very small thin size, it would cost me about $1 to ship and an average company would charge about $4.99 to ship (with handling). So the total for my "special" with tax was almost $17.00. Of course they don't advertise their shipping costs in the special, (not even in the fine... Read more

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I bought a voucher for an 8x8 photobook. What I got is a 8x6 book cause you don't choose the size of your book until the end, when you are going to order your book. WTH? I suppose to know the size of my book prior to order it! But no, they just give you the chance to choose between "landscape or square" that's it! And then (when your book is in you car, no way to go back) they tell you the sizes available for you! Moreover, I contacted customer... Read more

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